Fighting Fraud in Batery
The official Batery site operates in India under a license from the Curaçao Gaming Commission. We comply with the requirements of the regulator, as well as with Indian law. It is prohibited to use the official website and mobile application of Batery for fraudulent purposes. Any violations of Indian laws and attempts to launder money will result in a lifetime blocking of the attacker’s account. And if the violation is serious, we may report it to law enforcement agencies in India.
Ways to Combat Fraud
Security is one of the top priorities for Batery. We do our best to fight fraud and money laundering. To minimize the number of such violations, Batery uses a multi-layered security system. It includes data monitoring and analysis, user identity verification, integration of reliable payment gateways, development of certified software, etc. All the main elements of the security system are described below.
Identity Verification
Only users aged 18 years and above can gamble in India. This restriction applies to online gaming as well. Therefore, Batery only accepts registrations from adult players.
To verify your age, the support team may ask you to verify your age at any time. For this purpose, a verification procedure is carried out. As part of it, you need to confirm your e-mail address and phone number, specify personal data in the account settings, and send a photo ID for verification.
Verification in Batery may be required before the first withdrawal of money, when receiving a large winnings, if the player suspects fraud, etc. The verification period is no more than 24 hours.
Real-Time Monitoring
To identify patterns in the actions of fraudsters and prevent future violations, the official Batery site uses a 24/7 monitoring system. We check all transactions, as well as track players’ actions. If something raises suspicions, the player’s account can be temporarily blocked. Further manual verification is carried out.
Software
Batery uses only reliable and original software that has the appropriate certificates. Thanks to this, there are no technical vulnerabilities on the website and mobile app that could be exploited by malicious users.
Safe Payment Systems
We offer to make deposits and withdraw winnings using secure payment systems that have been operating for many years and have a good reputation. Additionally, Batery protects the payment data of players. The information is transmitted via HTTPS protocol and encrypted using TLS cryptographic certificate.
General Rules
The official Batery site has several rules that are mandatory for all players. If you break one of them, it can lead to problems. What you should know:
- The minimum age to register and play at Batery is 18 years old. Providing false personal information will result in your account being blocked for attempting to defraud the administration;
- You can only have one account. Re-registration is prohibited. In case of violation of this rule we will block all linked accounts;
- For deposit and withdrawal of winnings you can use only those e-wallets and bank cards that are registered to the owner of the account. It is forbidden to specify someone else’s payment details.
If you can’t log in to your account, but you don’t know the reason for the blocking, you can clarify it with Batery support in India. To do this, contact us via email or online chat.